What Families are Saying
Our Reputation
At Downing & Lahey, some of us are funeral directors, but we are all caregivers. We provide the highest level of service to every family. We often receive online reviews and notes of thank. We are honored to care for these families, who have also allowed us to share their experiences with you.
Customer Reviews
Maureen H.
October 31, 2025
Downing & Lahey provided superior service. They worked seamlessly with family, church, and service organizations - Knights of Columbus, VFW, and Kansas Veterans' Cemetery. We received numerous comments praising their team.
Anonymous
October 31, 2025
The entire staff was professional in appearance and helpfulness. They answered all our questions and guided us in decisions.
Lisa S.
October 31, 2025
We very much appreciated Downing & Lahey's ability to provide transportation across state lines and their willingness to communicate with the out of state cemetery so that was one less phone call I had to make!
Alan S.
October 31, 2025
The entire staff from initial meeting to end of funeral service were very professional and helpful - extremely happy with them!
Kevin D.
October 4, 2025
As a family, we were so impressed with Jenny and her absolute professionalism. Every aspect of the services were outstanding. Because of Jenny and her accommodating dedication, we would whole-heartedly recommend Downing & Lahey.
Anonymous
October 4, 2025
We needed someplace that held more guests and the team went above and beyond to help find a place - and they did!
Anonymous
August 6, 2025
Everyone we worked with at Downing & Lahey was very helpful and comforting. They went well beyond my expectation. I can't thank them enough.
Morgan C.
East
August 5, 2025
They did everything perfectly! Couldn't ask for better. Used them for my mom, dad, and uncle in recent years. I worked with Doug Chartier and Allison Walden and they were just amazing!
Brenda H.
West
August 4, 2025
The entire staff at the Downing & Lahey West was amazing. Always accommodating our every request. So gentle and compassionate. They took care of EVERYTHING! It was great that they paid the florist, priest, servers, musicians, etc. I only had to make one payment to Downing & Lahey. They simplified things so we could focus on my husband. Since my husband was transferred from Colorado to Kansas, they were wonderful to always keep us updated.
Betty S.
August 3, 2025
The process was made as easy as possible at this sad and difficult time by everyone we encountered at Downing & Lahey - we highly recommend them.
Cindy L.
August 2, 2025
Everything was as professional and compassionate as it could have possibly been. We so much appreciate the whole staff, especially Brian Goudie. He truly helped us through the most difficult decisions and time of our lives.
Paul I.
West
August 1, 2025
Based on the service they provided for my wife, I want to have them provide the funeral service for me.
Shane B.
June 18, 2025
The flexibility and care with which they handled everything was very much appreciated. We were treated as people working through a loss, not a client or sale. Taking time to share personal experiences and best practices helped us feel confident in our decisions, and the details they covered for us, from flowers and programs to memorials and thank you notes was critical in allowing us to focus on supporting each other.
Anonymous
June 18, 2025
Downing & Lahey is an excellent mortuary all the way around. This was (sadly) the third time in recent years we have worked with them. Their owners and employees are all kind, sensitive, helpful, and professional.
Danielle R.
June 18, 2025
Exceptional service and care. Could not have asked for a better experience.
Jennie L.
June 18, 2025
We have been overwhelmingly satisfied for the services for both our mom and dad done by Downing & Lahey. The staff is kind, thoughtful, and professional. Attention to every detail, no matter great or small, was so greatly appreciated.
Erica W.
Wichita
March 4, 2025
I highly recommend Downing and Lahey, their team was truly amazing through one of my most heartbreaking losses I’ve ever experienced, my mother. They coordinated with our funeral home in Charlotte, NC (Gaskins Funeral) on arrangements for my mother, picking her up in Kansas City and getting her back to Wichita safely. Rehn, Brian, Allison, Frank and Mike were awesome all around from the technology side to the burial in Newton, Kansas. They made this burden so smooth, every person we encountered was so kind and easy to work with. Thank you for your support through this difficult time and I highly recommend your services.
Tyler P.
Wichita
February 1, 2025
Allison Walden is professional, compassionate and friendly. I would highly recommend Downing & Lahey for your loved ones.
Terry S.
Wichita
January 31, 2025
Their attention to detail and their suggestions were most meaningful. All of our questions were always answered
Terence Lamb
Wichita
December 11, 2024
Everyone was both kind and professional during the entire process. It helped lessen the burden of my loss.
Anita S.
Wichita
October 14, 2024
My family has been taken care of over the last 35 years by Downing and Lahey. You provide such compassionate, professional and sympathetic encouragement during the most emotionally exhausting times in a family's life experiences. Doug Chartier, Allison Walden, Michael Morris and Tom Morris, I thank you so much for your exceptional care of our family as we said good bye to our son, Scott Simpson. Thank you. Anita Simpson
Sarah H.
Wichita
October 12, 2024
I have attended numerous funerals serviced by other funeral homes. They are never as organized or professional as Downing and Lahey. The expertise, thoughtfulness and professionalism of Downing and Lahey cannot be equaled.
Shelli E.
Wichita
August 16, 2024
Our mother's passing came unexpectedly and we were devastated. Thank goodness, my mother had clearly defined her wishes for her services in her will and shared them openly with her family. My mother did not select a mortuary, so that decision was left to me as the family member living here. I chose Downing & Lahey because we had been to several services for friends' parents. We were impressed with how peaceful we felt while there. This choice was a godsend because it made the entire process one we will never forget. My mother's body, cremation, and our family were treated with the utmost care and respect. The pricing was straightforward and I did not feel that we were being taken advantage of or pressured into doing or purchasing anything we did not need or want.
Colleen & Dennis R. & Jim S.
Wichita
August 8, 2024
Beth N. R.
Wichita
August 6, 2024
The staff are always professional (no matter the time of day). We have had the honor of working with these people on several occasions. They make a difficult time easier with their quality care.
Norma R.
Wichita
February 15, 2024
You could not want any Better Company to handle your loved one's trip to heaven. Everyone was so kind and gentle to us all.
Cheryl W.
Wichita
February 14, 2024
If I could give a 10 star rating I certainly would! This is the 5th time our family has used Downing and Lahey to help us with a family member who has passed. They were great each and every time. This last time they were exceptional! I can’t say enough about how helpful, kind, caring and considerate they were! Everyone we came in contact there was very compassionate and professional. I recommend them to anyone I can. I would like to Thank Ren Scherling so very much. He went above and beyond to help us. He took care of everything from start to finish. He also took great care to prepare our son for viewing. Which was no small task considering he was killed in a motorcycle accident! THANK YOU! THANK YOU! THANK YOU Ren Scherling and Downing and Lahey for the best experience possible under such very sad circumstances.
Delia Jackson
Wichita
November 25, 2023
Downing & Lahey is always a class act, providing the best possible service.
Marlane M.
Wichita
November 16, 2023
Family owned. Attention to every detail. Caring staff.
Rita C.
Wichita
May 23, 2023
We used Downing and Lahey 4 times in 4 years. They were VERY professional, very compassionate and very, very accommodating, especially considering two burials had to take place out of state. They made it work! Highly recommended.
Cheryl W.
Wichita
March 18, 2023
Your firm has helped our family with a total of 7 deceased loved ones in the past years we keep coming back because of professional, compassionate care we received.
Marc H.
KS
February 8, 2023
They helped me set up pre-burial arrangements for my brother and were thoughtful.
Michelle R.
Wichita
January 29, 2023
How the staff is trained is impressive. I would never be able to hold it together watching others grieve. Julio, Tami, and Allison were excellent, fast when we needed, understanding and listened to us. Very warm environment to us.
Anonymous
Wichita
December 4, 2022
The most meaningful to me was they were professional, yet personable, supportive, compassionate and knowledgeable in helping to guide me in making needed decisions during a difficult time in my life.
Kimberly P.
Wichita
October 24, 2022
Making sure that the viewing and service was as needed per our traditions. The respect my daughters body was granted. The overall view was more than expected. Delaney talked to me and my husband in a way that put us at ease during our difficult time.
Anonymous
Wichita
September 30, 2022
You went above and beyond to make the process as smooth and personal as possible for our family. It felt as though you were a friend I had always known, guiding s through every step- your listening ear and thoughtful approach truly helped ease our burdens.