What Wichita Families Are Saying About Our Funeral Home

Randy P.

October 27, 2026

The dedication to my wife you gave was fantastic. Everyone I talked to loved how it went at your facility.

Bruce M.

October 27, 2026

Not something I've done before [funeral planning] and didn't know what to do. Thank goodness Downing & Lahey did. Keep up your great customer services when people like us don't know what to do or even how to do it.

Charlotte K.

October 27, 2026

Everything was explained to our benefit regarding what we need to do next. They took care of everything with care, consideration to our needs, was very professional, and yet very aware of grief.

Thomas G.

October 27, 2026

Everything was perfect! All arrangements were handled with total professionalism and to high standards.

Sylvia D.

October 27, 2026

Excellent staff - kind, courteous, supportive, patient, and compassionate. Easy to work with!

Cheryl L.

October 27, 2026

Our family has used Downing & Lahey for many years. We have always had amazing and respectful service. Would not think of going anywhere else.

Heather F.

October 27, 2026

We have used your family to bury both grandparents, my parents, and two brothers. Both brothers passed ... and you treated us with respect and let us save our good memories of them. You serviced us with professionalism, care, and respect. A bonus to using you is the longevity of your staff. The same people have helped us in the most horrific times of our lives and we were always treated like family. A company we could trust not only with our planning, but with our loved ones in mind too.

Joni N.

August 20, 2026

Your team was very knowledgeable, professional, and helpful.

Anonymous

May 25, 2026

I feel Downing & Lahey took excellent care of our loved one who looked so very nice after being prepared for the service. D&L was very kindly, informative, transparent on everything. My parents and brother-in-law were all prepared at D&L E - they did an excellent job in all the care they used to ensure our loved ones looked so nice.

Tedd B.

May 25, 2026

I never felt like we were being pressured into buying anything we didn't need or want. I appreciate that. Everything was explained. Questions were answered.

Carolyn B.

May 25, 2026

Everything went very smooth. Very well coordinated with the church.

Sharon H.

May 25, 2026

The primary reason for my satisfaction is the outstanding personal care and clear communication provided by your team. They were responsive, attentive, patient, and prompt, making a difficult time more manageable.

Tony

May 25, 2026

You do a wonderful job - so just keep doing what you do to support families.

Natalie

May 25, 2026

Very professional from my first phone call to my last visit. Everything was so easy even though it was a difficult time for us.

Jenna

May 25, 2026

It was such a relief to ultimately deal with ONE person. Being out of town, I had to make arrangements over the phone. Almost always, Jenny was the one to answer the phone. If not, then she promptly called me back. This reduced so much confusion and I didn't have to constantly re-explain myself. After five grueling days of dealing with police and the forensics facility, I appreciate this experience more than you can imagine.

Linda T.

May 25, 2026

Everyone was so helpful! I knew I wasn't, but I felt like I was the only family being served/helped.

Dan L.

May 25, 2026

The compassion and care of your team speaks volumes to your values. Jenny was awesome!

Bob S.

February 5, 2026

All of the staff went out of their way to help from care home to cemetery.

Anonymous

February 5, 2026

Staff was kind, patient, and detail-oriented. They walked us through each step of the process and were very accommodating and sensitive to our requests.

Pam D.

February 5, 2026

I really appreciated how good they were able to make my husband look. He looked like he did before he got sick. I also appreciated everyone's kindness and compassion. Such a beautiful and perfect service.

Anonymous

February 5, 2026

The staff is very sensitive and caring. They were very clear regarding merchandise, finances, and services. Very punctual in communication.

Thelma L.

January 10, 2026

Everything was perfect. Director went above and beyond to provide military personnel and a bagpiper, as per my request.

Darryl N.

November 29, 2025

The staff is very polite and considerate. Patiently waited for us to make the final decisions and helped us through the process.

Anonymous

November 29, 2025

Every aspect of our experience with Downing & Lahey was excellent. They were so very accommodating with our every and need and request. Such kind and supportive staff.

Anonymous

November 29, 2025

The firm was very professional and sensitive. Many of the Sisters remarked on the courtesy, sensitivity, and professionalism of the director and representatives of the firm. Their thoughtfulness throughout the entire time (before, during, and after) was noticed and greatly appreciated.

Alan S.

October 31, 2025

The entire staff from initial meeting to end of funeral service were very professional and helpful - extremely happy with them!

Lisa S.

October 31, 2025

We very much appreciated Downing & Lahey's ability to provide transportation across state lines and their willingness to communicate with the out of state cemetery so that was one less phone call I had to make!

Anonymous

October 31, 2025

The entire staff was professional in appearance and helpfulness. They answered all our questions and guided us in decisions.

Maureen H.

October 31, 2025

Downing & Lahey provided superior service. They worked seamlessly with family, church, and service organizations - Knights of Columbus, VFW, and Kansas Veterans' Cemetery. We received numerous comments praising their team.

Kevin D.

October 4, 2025

As a family, we were so impressed with Jenny and her absolute professionalism. Every aspect of the services were outstanding. Because of Jenny and her accommodating dedication, we would whole-heartedly recommend Downing & Lahey.

Anonymous

October 4, 2025

We needed someplace that held more guests and the team went above and beyond to help find a place - and they did!

Anonymous

August 6, 2025

Everyone we worked with at Downing & Lahey was very helpful and comforting. They went well beyond my expectation. I can't thank them enough.

Morgan C.

East

August 5, 2025

They did everything perfectly! Couldn't ask for better. Used them for my mom, dad, and uncle in recent years. I worked with Doug Chartier and Allison Walden and they were just amazing!

Brenda H.

West

August 4, 2025

The entire staff at the Downing & Lahey West was amazing. Always accommodating our every request. So gentle and compassionate. They took care of EVERYTHING! It was great that they paid the florist, priest, servers, musicians, etc. I only had to make one payment to Downing & Lahey. They simplified things so we could focus on my husband. Since my husband was transferred from Colorado to Kansas, they were wonderful to always keep us updated.

Betty S.

August 3, 2025

The process was made as easy as possible at this sad and difficult time by everyone we encountered at Downing & Lahey  - we highly recommend them.

Cindy L.

August 2, 2025

Everything was as professional and compassionate as it could have possibly been. We so much appreciate the whole staff, especially Brian Goudie. He truly helped us through the most difficult decisions and time of our lives.